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We have witnessed quite a few moments in the short span of 18 months which are now part of our proud history. We have maintained a 100% record of achieving all our deadlines for key projects/launches and do not plan to loose it anytime in the future
Key Achievements/Milestones
The history of the Admiral Group is one of amazing growth and inspired innovation. Admiral launched in January 1993 with just one brand, zero customers and 57 members of staff. However, at December 2009, the Group had thirteen brands, over 2.08 million customers insured and over 3500 members of staff worldwide. Group turnover, comprising total premiums written and other revenue rose 18% in 2009 to £1.08 billion (2008: £0.91 billion).
The Admiral Group today
The Admiral Group is a highly profitable and fast-growing financial services intermediary. It now employs over 3000 people at its offices in the UK, Canada, Spain, Italy, Germany and the US. All its growth has been organic.
Although its growth has been swift, some things remain the same as when Admiral first launched. It is still based in South Wales and is headed by Henry Engelhardt. Its customer base still includes people who traditionally find it difficult to get cheaper insurance. And it still holds true to its original core values. It believes that everyone with an interest in the success of the Company is a stakeholder, this includes staff, customers, the local community, investors and suppliers. The company philosophy is that people who like what they do, will do it better. This is illustrated in the company's Ministry of Fun, which organises fun events for everyone in the Company both in and out of work. And after many years Admiral still cultivates a can-do ethic amongst everyone who works in the organisation. Most important of all, Admiral values its customers above everything else and believes that good service and customer satisfaction is crucial for success.
Admiral Group Awards
Over the years individuals, departments, brands and the company have won various awards, both regional and national. Everyone in the Group is very proud of its achievements and awards.
Sunday Times 100 Best Companies to Work For list
Financial Times 50 Best Workplaces in the UK
100 Best Workplaces in the EU list 2003-2009
Great Place to Work Special Award 2007: "Camaraderie - We have serious fun"
2005 National E-Commerce Award for Best Sales and Marketing
2005 National Business Employer of the Year 2005
2005 National Business Awards - Wales and South West Employer of the Year
2005 Welsh Company of the Year
2004 National Business Awards - Company of the Year
2004 Financial News Awards for Excellence in Investment Banking - Small/midcap Deal of the Year
2004 National Business Awards - Wales & West Business of the Year
2004 National Sales Awards - Best Inbound Call Centre (Bell Direct)
2003 National Call Centre Awards - Best Small Call Centre (Bell Direct)
2002 Welsh Business Achiever of the Year (Henry Engelhardt)
2001 Welsh Contact Centre Awards - Best E-Commerce Initiative (elephant.co.uk)
2001 National Customer Service Awards - Best Customer Service Manager (Jackie Miles)
2001 Wales Quality Awards - Customer Satisfaction
1999 Wales Quality Awards - Service Sector
1999 Welsh Company of the Year